FAQs

How to place an order?

To place an order, simply click the 'Add to Cart' button on the product description. Your item will now be located in your shopping cart where you may now proceed with your purchase.

How do I track my order?

All orders are fully tracked by USPS.  You will receive your unique tracking code once the item has been collected. USPS also offer regular status updates on your delivery should you wish to permit this. To periodically view your delivery status please click here and insert your unique tracking number.

How do I cancel my order?

You may cancel your order up to 12 hours once placed.  If your item has already been dispatched and scanned by USPS we cannot insure cancelation.  Shipping and handling fee's may ensue when canceling your order once the delivery is out for shipment. Please email us at hello@shopdivine.com 

Payment

Payments are accepted via credit card, debit card or PayPal with a valid billing and shipping address. Accepted credit cards are Visa, American Express and Mastercard.

When placing an order, your billing address must correspond to the address of your credit card, or we will not be able to process your order. Secondary confirmation of shipping and billing address may be asked. 

All transactions are secured. 

SHOP DIVINE Return Policy

Shop Divine allows any returns or exchanges within 10 days after delivery for store credit only, not induing shipping cost. No refund to credit cards or pay pal are issued. By Placing an order on shop divine.com you agree to terms and conditions. Shop Divine will issue a gift card that can be used towards any other item, size or brand.  

Where does it come from?

Our orders are shipped from our warehouse or store in Los Angeles.

Out of stock Items

Shop Divine works hard to restock items, if an item you would like to purchase is out of stock or not available in your size, please email us at hello@shopdivine.com with your request and we will do our best to get it for you.